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We are an unstaffed, by appointment only facility. When you book a cage, you will be sent a unique code that will open the lockbox on the front door at your scheduled time. You simply head over to the facility. When you arrive, place your palm over the front of the lockbox to wake it up. Then, enter your 9 digit code and press the lock icon. The lockbox will unlock and you can open it and remove the key. Unlock the front door, return the key to the box, and close the box. It will lock automatically. You are now in and you can go to the cage that you reserved and use it for the time selected. When done, simply head out and if you are the last one out, please remember to shut off the lights.